Our produce delivery season runs for approximately 30 weeks, from late May to mid December. The duration may differ year to year, depending on the weather conditions.
1. DELIVERY DAY - You can choose from
Tuesday, Thursday, Saturday
*please note long distance deliveries may take one day longer than the above. Please inquire. We can also arrange Wednesday deliveries but we will pack with Tuesday deliveries, i.e. your box produce will be one day older.
2. DELIVERY TIME - You can choose from
Before noon, 2-4 pm, 4-6 pm, 6-8 pm, 7-9 pm
*please note delivery time option may not be available for deliveries to certain restricted areas such as military base housing.
3. DELIVERY SCHEDULE - You can choose from
weekly, every other week, once a month, one time order
*please order at least 2 days before the first delivery date. Your order is not complete until you receive a confirmation e-mail from us.
4. DELIVERY MONTHS
late May - mid December. Please note the exact dates may vary.
5. WHAT'S IN THE BOX?
best of seasonal vegetables that are available at the time and key staples such as potatoes and onions. We update weekly box content on our website and our Facebook page every Monday so you can check what will be in the box before you receive your box.
scheduled orders (weekly, every other week, once a month) - 3,000 yen per box
one time orders - 3,300 yen per box
group delivery discounts - For further information on group delivery discounts, please check FAQ
*The above prices include delivery (including refrigerated delivery during warm months).
*Customers who order WEEKLY box from the BEGINNING of the season will get their 5th week produce for FREE on the following delivery dates: Saturday: September 29, Tuesday: October 30, Thursday: November 29. We will charge delivery fee of 1,000 yen. The produce in the box will be free of charge.
*an additional delivery fee for deliveries to the following regions: Shikoku+300, Chugoku+200, Kansai+150, Tohoku+100, Chubu+50
(No deliveries to Hokkaido, Okinawa or Kyushu)
7. Payment - You can choose from the following options
credit card : we will e-mail you an invoice at the end of each month via PayPal. 5% processing fee added
cash on delivery : additional fee per cod delivery, cod arranged monthly with last delivery of each month
additional 300 yen for monthly sum of less than 13,000 yen
additional 400 yen for monthly sum between 13,001 and 29,999 yen
additional 600 yen for monthly sum between 30,000 and 99,999 yen
bank deposit : our bank account details will be included in the delivery box. Please bear bank deposit fee.
8. Term of Payment
Monthly by the 10th of the following month (within 10 days of delivery if it is a one time order)
9. Delivery by
Kuroneko Yamato (Black Cat) delivery company. A delivery notification with a tracking number will be e-mailed to you by the delivery company once the product is picked up from our farm.
10. Return and Cancellation Policy
We do not accept returns. However, if the goods are damaged, please notify us. For cancellation, please notify us at least 2 days prior to the scheduled delivery date.