Our delivery season runs for approximately 30 weeks, from late May to mid December. Depending on weather conditions, the exact delivery duration may vary.
Season 2018: Tuesday, May 29 - Saturday, December 15
In order for us to prepare your box, we need to receive your order at least 2 days prior to the delivery date. For cancellation, please e-mail us at least 2 days prior to the scheduled delivery date. Please do not cancel via Facebook message. We update our weekly box contents on our website and Facebook page every Monday.
<Delivery to MILITARY BASE addresses> If you live on military housing, please note the following:
1) We need your physical address including house number and the base name, NOT your PO Box number.
2) Delivery time option may not be available for deliveries to certain bases such as Atsugi and Ikego. For your information, most of our military base customers receive their produce boxes in the late morning/early afternoon.
3) You must be reachable by phone. The delivery person must speak with you.
4) Depending on the base, door to door delivery may not be available. You may have to receive your box at the main gate.
If you do not receive a confirmation e-mail from us within 48 hours, please send us the order form again. Please make sure that the e-mail address you enter on the form is correct.
For cancellation or changes: Please e-mail us at least 2 days prior to the delivery date. You may be charged otherwise. Please do not send us cancellation or change notification via Facebook message.
We update our box weekly content every Monday on our website and our Facebook page.