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*CANCELLATIONS and account related matters: please E-MAIL us at least 2 days prior to delivery date at shigakajiwaranouen<at>gmail.com.
No cancellation via Facebook or Instagram please.
*Please do not reply to delivery notification e-mails sent by Black Cat (Yamato) delivery company mail@kuronekoyamato.co.jp
*Please refer to order confirmation
e-mail for your account details.
*Trouble receiving your box?
English speaking Black Cat help desk phone number: 03-6757-1061
A 12-digit tracking number is provided in every delivery notification e-mail.
*What's in the box? - please check our weekly updated farm box photos on our Facebook and Instagram page.
*Recipes and storage tips are on our website. Your ideas and tips are always welcome!
For any other questions and suggestions, please contact us via our website or e-mail.