PLEASE!! read the following about our delivery service before filling out the "Order Form" (currently unavailable). If you have any questions, please check our FAQ section first. For season 2018, prices and delivery days may change.
HOW IT WORKS
(Information based on the Specified Commercial Transactions Law)
Shiga Kajiwara Farm (Rep: Akira Kajiwara)
66-1 Kanayama-machi, Matsumoto-shi, Nagano
Wednesday or Saturday
weekly /every other week / once a month / one time order
Please order at least 2 days before the delivery date. Your order is not complete until you receive a confirmation e-mail from us.
late May - mid December (tentative)
No delivery from mid December to mid January
|Box content||best of seasonal vegetables that are available at the time and key staples such as potatoes and carrots|
1) scheduled orders
large box (8-10 items)：2,800 yen (discounts when ordering multiple boxes per delivery)
2) one time orders
large box (8-10 items)：3,000 yen
Wednesday: August 30th 2017 & November 29th 2017
Saturday: July 29th 2017& September 30th 2017
||1) Please bear bank transfer fee at your expense. 2) If paying by credit card, 5% processing fee will be charged.|
|Payment||1) bank transfer We enclose our invoice with our bank account information in the delivery box. 2) credit card We will e-mail you an invoice at the end of the month via Paypal. 3) cash on delivery (additional 300 yen per cod delivery, cod arrangement with last delivery of each month) Kuroneko Yamato delivery man will collect cash. Once the parcel is collected from our farm, the payment method cannot be changed.|
|Term of payment||
by the 10th of the following month (within 10 days of delivery if it is a one time order)
Kuroneko Yamato parcel service. A delivery notification with a tracking number will be e-mailed to you by the delivery company once the product is picked up from our farm.
|Return & Cancellation||We do not accept returns. However, if the goods are damaged due to transportation problems, please notify us. For cancellation, please notify us at least 2 days prior to the scheduled delivery date.|
NB: Due to unusual circumstances such as extremely bad weather, we may not be able to make deliveries as scheduled.