In order for us to prepare your box, we need to receive your order at least 2 days prior to the delivery date. For cancellation, please e-mail us at least 2 days prior to the scheduled delivery date. Please do not cancel via facebook message. We update our weekly box on our website and facebook page every Tuesday.
<Delivery to MILITARY BASE addresses> If you live on military housing, please note the following:
1) We need your physical address including house number and the base name, NOT your PO Box number.
2) Kuroneko Yamato (Black Cat delivery company we use) does not offer time specified deliveries to certain military base addresses. For your information, most of our military base customers receive their produce boxes in the late morning/early afternoon.
3) You must be reachable by phone. The delivery person must speak with you.
4) You must meet the deliverer at the gate to receive your box. However, depending on the delivery person, they sometimes deliver to your house.
If you do not receive a confirmation e-mail from us within 48 hours, please send us the order form again. Please make sure that the e-mail address you enter on the form is correct.
For cancellation or changes: Please e-mail us at least 2 days prior to the delivery date. You may be charged otherwise. Please do not send us cancellation or change notification via facebook message.